What is UBER TRIP on my credit card statement?

Q: How do I get a refund from Uber?

Open the app, select Your Trips, and find the ride you want to dispute. Tap Help on that trip to request a fare review or a refund directly from Uber.

A charge from UBER TRIP is from Uber, meaning you paid for a ride, an Uber Eats delivery, or a temporary authorization hold.

Full Name & What It Is

UBER TRIP stands for Uber. It shows up when you pay for a ride or an Uber Eats order through their app. You might see different types of charges. These include instant rides, scheduled rides, food deliveries, driver tips, and surge pricing during busy times.

You might notice a weird $1 charge. Don't panic yet. This is just a temporary authorization hold. Uber checks that your card works before the ride starts. This hold drops off your statement in a few days. It is not a real charge.

Your final bill can also be higher than the upfront estimate. This happens if your driver hits traffic or you change the drop-off spot. If you take a ride in another country, you might see a currency conversion fee from your bank on top of the Uber fare.

Merchant Code: UBER TRIP

Company: Uber Technologies, Inc.

Service: Uber Ride, Uber Eats Delivery, or Temporary Authorization Hold

Common Scenarios

1. Late Night Ride

You took a ride on a late weekend night and forgot about it.

2. Uber Eats Delivery

You ordered dinner through Uber Eats.

3. Family Member Used Your Card

A family member used your saved card on their phone.

4. $1 Temporary Hold

You see a $1 temporary hold that will disappear soon.

5. Foreign Currency Ride

You traveled abroad and paid for an Uber in a foreign currency.

Is This a Scam?

✅ Legitimate charge from Uber.

Honestly, Uber is a legit company, not a scam. But surprise charges still feel awful. You should open your app and check your trip history. See if the dates and amounts match up. If you can't find the ride, someone else might be using your account. It could be a family member who shares your profile. It could also mean someone hacked your account.

Customer Service

Phone:

No phone number

Use app or website only

Website:

help.uber.com

App → Your Trips → Help

Reddit User Discussions

"Saw a $1 charge from UBER TRIP and freaked out. Turns out it was just a pending hold from when I checked the fare estimate. It fell off after three days."

— u/nightowl_22

"My final ride cost was $10 more than the app said. I went to the help section in the app, disputed the fare, and Uber actually refunded the difference within an hour."

— u/pizzalover99

"Got hit with a huge charge for a ride in Mexico. Turned out my bank added a foreign transaction fee. Make sure you check your bank's currency rules."

— u/traveling_tom

How to Get a Refund

Step 1. Open the Uber app on your phone.

Step 2. Tap "Your Trips" and look at your ride history to find the charge.

Step 3. Select the specific trip that looks wrong.

Step 4. Tap "Help" to dispute the charge through the app. If Uber won't fix it, contact your bank to dispute the transaction.

💡 Want complete dispute templates and bank phone scripts? Get the Pro Guide →

Frequently Asked Questions

Why did UBER TRIP charge me $1?

This $1 charge is a temporary authorization hold. Uber uses it to verify your card is active before you request a ride. It will drop off your bank statement in a few days.

Why is my Uber charge more than the estimate?

Your final price changes if your trip takes longer than expected due to traffic or route changes. Surge pricing can also increase the cost during busy times.

How do I get a refund from Uber?

Open the app, select "Your Trips," and find the ride you want to dispute. Tap "Help" on that trip to request a fare review or a refund directly from Uber.