What is SPOTIFY USA on my credit card statement?

Q: How do I stop the SPOTIFY USA charge?

You need to log into your account at spotify.com/account and go to your plan settings. Click on Change Plan and select Cancel Premium to stop all future billing.

This is a charge from Spotify for a Premium subscription. You signed up for ad-free music and podcast streaming, and it auto-renewed this month.

Full Name & What It Is

SPOTIFY USA is the billing code for Spotify's paid subscription. The USA part shows the charge comes from Spotify's American business office, even if you used an app store to sign up. Plans: Individual ($11.99/mo), Duo ($16.99/mo for 2 people), Family ($19.99/mo for up to 6 people), Student ($5.99/mo with verification). Most people see this charge because they signed up for a free trial (1-3 months) and forgot to cancel before it converted to paid. Student plan discounts also expire after 4 years, causing the price to jump to full individual rate without notice.

Merchant Code: SPOTIFY USA

Company: Spotify USA, Inc.

Service: Spotify Premium Subscription

Common Scenarios

1. Free Trial Expired

You signed up for a 3-month free trial during a summer promotion and forgot to cancel before the first real bill hit your account.

2. Student Discount Ended

You were on a student plan for four years, but since you graduated, the discount expired and your bill jumped to the full individual price.

3. Family Member Used Your Card

Your child or teenager used your credit card to upgrade their personal Spotify account so they could listen to music offline.

4. Family Plan Setup

You started a Family plan to share music with your housemates but didn't realize the billing would start as soon as the first month was over.

5. Forgotten Subscription

You haven't used the app in months, but the recurring monthly charge keeps coming out because the subscription is still active.

Is This a Scam?

✅ Legitimate charge from Spotify.

Honestly, most of these are fine. It's a real charge from Spotify for a service you or someone in your house likely signed up for. But if you don't even have a Spotify account, check with your family. It's very common for a spouse or child to link your card without telling you. To verify, check your email for a receipt from Spotify — they send one every month. Also check if you signed up using Facebook or Apple ID, which uses a different email than you expect.

Customer Service

Phone:

1-800-952-5210

Spotify Support

Website:

spotify.com/account

Account Overview → Your Plan

Reddit User Discussions

"I saw the SPOTIFY USA charge and thought it was fraud, but it was just my Duo plan renewing after the promo price ended."

— u/PlaylistMaster_99

"My student plan turned into an Individual plan because I forgot to re-verify my school email, so the price doubled overnight."

— u/CollegeStudent01

"Check your Apple subscriptions first. I was getting billed there instead of directly through the Spotify website."

— u/MusicLover_22

How to Get a Refund

Step 1. Log into your Spotify account and go to the "Your Plan" section to confirm the charge.

Step 2. Cancel your subscription immediately so you don't get charged again next month.

Step 3. Contact Spotify support through their website or call 1-800-952-5210 to ask for a refund.

Step 4. Wait for the confirmation email and check your bank statement after 5 business days for the money.

💡 Want complete dispute templates and bank phone scripts? Get the Pro Guide →

Frequently Asked Questions

Why is Spotify charging me $11.99?

This is the monthly price for a Spotify Premium Individual plan. It means your account is set up for ad-free music and the subscription just renewed for the month.

How do I stop the SPOTIFY USA charge?

Log into your account at spotify.com/account and go to your plan settings. Click on "Change Plan" and select "Cancel Premium" to stop all future billing.

Can I get a refund for a Spotify charge I didn't want?

Spotify usually gives refunds if you contact them within 14 days of the charge and haven't used the service. Call 1-800-952-5210 or use their online contact form to start the process.