What is INTUIT *QB on my credit card statement?

This is a charge from Intuit for a QuickBooks subscription, accounting software used by small businesses, freelancers, and self-employed people to manage their finances.

Full Name & What It Is

"INTUIT" refers to Intuit Inc., the financial software company that also owns TurboTax and Mailchimp. "*QB" is shorthand for QuickBooks, the world's most popular accounting software for small to medium-sized businesses. QuickBooks is now a subscription service — you pay monthly or yearly to keep using it. Common plans include Simple Start (~$30/mo), Essentials (~$60/mo), Plus (~$90/mo), and Advanced ($200+/mo). Many people see this charge because they signed up for a free 30-day trial and forgot to cancel.

Merchant Code: INTUIT *QB

Company: Intuit Inc.

Service: QuickBooks Accounting Software Subscription

Common Scenarios

1. Freelancer or Side-Hustler

You signed up for QuickBooks Solopreneur or Self-Employed to track mileage and expenses. TurboTax often links to QuickBooks during tax season.

2. Free Trial Expired

You signed up for "30 days free" and stopped using the app but didn't hit "cancel." Billing started automatically.

3. Annual Subscription Renewal

A large charge ($300-$600) likely means an annual plan renewed. These hit once a year and are easy to forget.

4. Your Accountant or Bookkeeper

A professional may have set up a QuickBooks file in your name and used your card for billing.

5. Payroll Add-On

If you have employees, QuickBooks charges extra per employee for payroll processing.

Is This a Scam?

✅ Legitimate charge from Intuit.

Intuit is a multi-billion dollar corporation. This is not a criminal scam. But many users feel scammed because the billing can be confusing and the charges are higher than typical subscriptions. If you truly have no connection to QuickBooks, have never used TurboTax, and don't have an accountant, then someone may have used your card — contact your bank immediately.

Customer Service

Phone:

1-800-446-8848

Intuit QuickBooks Support

Website:

quickbooks.intuit.com

Log in to check Billing & Subscription

Reddit User Discussions

"I saw a $90 charge from INTUIT *QB. Haven't owned a business in three years! Turns out when I closed my shop, I never actually cancelled the subscription. I just deleted the app. Deleting the app does not stop the billing!"

— r/smallbusiness

"I thought my card was hacked. Found out I clicked 'Yes' on a bundle deal during tax season and was signed up for a QuickBooks trial. It hit me for $30 a month later. Customer service refunded it."

— r/personalfinance

"My accountant used my card for the QB subscription. I didn't recognize the name INTUIT and almost disputed it. Glad I checked my emails first."

— r/Accounting

How to Get a Refund

Step 1. Log into your Intuit account at quickbooks.intuit.com. Use "Forgot Password" if needed.
Step 2. Go to Settings (gear icon) → "Account and Settings" → "Billing & Subscription" to see your plan and charge history.
Step 3. Cancel the subscription right there in the dashboard, then call 1-800-446-8848 to request a refund. If you haven't used the software in months, they can see that and are more likely to refund.
Step 4. If Intuit refuses, dispute with your bank. Note: this may cause Intuit to ban your email from all their products, including TurboTax.
💡 Want complete dispute templates and bank phone scripts? Get the Pro Guide →

Frequently Asked Questions

What does INTUIT *QB mean on my credit card statement?

It represents a charge from Intuit for a QuickBooks subscription. "INTUIT" is the parent company, and "*QB" stands for QuickBooks, their popular accounting software for small businesses.

Why am I being charged by INTUIT *QB if I don't own a business?

You may have signed up for a 30-day free trial while doing personal taxes via TurboTax and forgot to cancel, or an accountant/bookkeeper may have used your card to set up a subscription for you.

How do I get a refund for an INTUIT *QB charge?

Log into your Intuit account at quickbooks.intuit.com, cancel the subscription under "Billing & Subscription," then call 1-800-446-8848 to request a refund from customer service.

Get the Complete Refund Guide (PDF)

Phone scripts and templates for fast refunds from Intuit, Amazon, Apple, and major banks.

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Disclaimer: Based on community reports. This is not financial or legal advice. Verify with your bank.

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