What is HULU.COM on my credit card statement?

Q: How do I stop HULU.COM from charging my credit card?

You need to log into your account at hulu.com/account and find the Cancel Your Subscription option. Follow the steps until you get a confirmation that your account is closed.

This is a charge from Hulu for a streaming subscription. You signed up for on-demand TV shows and movies, and the monthly or annual fee auto-renewed.

Full Name & What It Is

HULU.COM is the billing code for Hulu, one of the biggest streaming services in the world. Plans: Hulu with ads ($7.99/mo), Hulu without ads ($17.99/mo), Hulu + Live TV ($81.99/mo with ads, $89.99/mo without). Student plan: $1.99/mo. Many users see this charge because Hulu offers 30-day free trials — you provide your card to start, and if you forget to cancel, the paid subscription kicks in automatically. The Disney Bundle can also cause confusion, as charges may appear under individual service names.

Merchant Code: HULU.COM

Company: Hulu, LLC (owned by Disney)

Service: Hulu Streaming Subscription

Common Scenarios

1. Free Trial Forgotten

You signed up for a free month of Hulu to watch a new movie release and forgot to cancel before the trial ended.

2. Student Plan Auto-Renew

Your college student used your credit card to get the $1.99 student deal, and it auto-renews every month.

3. Disney Bundle Confusion

You subscribed to a Disney+ and Hulu bundle, and a recent price increase made the HULU.COM portion stand out more.

4. Smart TV Reactivation

A guest or family member accidentally reactivated a cancelled subscription while trying to log in on a shared TV.

5. Promo Price Expired

You signed up for a Black Friday deal at $0.99/month, and that promo period just ended, causing the price to jump to full price.

Is This a Scam?

✅ Legitimate charge from Hulu.

Honestly, most of these are fine. Hulu is a massive, legitimate company owned by Disney. It's very rare for this to be a scam. Usually, it's just a subscription you forgot about. Don't panic yet — check your email for a "Welcome" message from Hulu and monthly receipts. Ask family members if they've been watching anything on the Hulu app. If you still can't find the account, it's possible your card was used by someone else, but check your own history first.

Customer Service

Phone:

1-888-265-6650

Hulu Support

Website:

hulu.com/account

Sign in → Manage Plan

Reddit User Discussions

"I saw HULU.COM for $17.99 and realized I've been paying for the no-ads version for three months without even using it."

— u/StreamingFanatic

"My kid clicked a button on the Roku and signed us back up for Hulu after I had already cancelled it last year."

— u/ParentLife82

"I got hit with the full price because I didn't realize my $1 a month promo only lasted for a year. I have to stay on top of those dates!"

— u/DealHunter99

How to Get a Refund

Step 1. Log into hulu.com/account and go to the "History" section to see the exact date and amount of the charge.

Step 2. Cancel the subscription immediately through the account settings so you aren't billed again while waiting for a refund.

Step 3. Call Hulu support at 1-888-265-6650 or use their online chat to explain that you were charged by mistake or forgot to cancel a trial.

Step 4. Ask the agent for a one-time refund of the most recent charge and wait for the confirmation email from their billing department.

💡 Want complete dispute templates and bank phone scripts? Get the Pro Guide →

Frequently Asked Questions

Why is HULU.COM charging me $7.99?

This is the current monthly price for the Hulu (With Ads) plan. It usually means you have an active subscription or a free trial just ended and converted to a paid account.

How do I stop HULU.COM from charging my credit card?

Log into your account at hulu.com/account and find the "Cancel Your Subscription" option. Follow the steps until you get a confirmation that your account is closed.

Can I get a refund for a Hulu charge I didn't want?

Hulu generally doesn't offer refunds for partial months, but they often make exceptions if you haven't used the service since the charge. Call 1-888-265-6650 to speak with an agent to request your money back.